3D printing FAQ
Answers to the questions customers ask before ordering custom 3D printed parts.
Get direct answers about accepted files, materials, size limits, tolerances, finish, lead time, shipping, checkout, and order tracking before uploading a part.
Print-ready STL, STEP, or STP files. CAD repair or model creation is paid work and priced before it begins.
STL, STEP, batch uploads, and fit checks.
How to choose between PLA, PETG, PETG-CF, and PET-CF.
Part size, tolerance, finish quality, and design expectations.
Lead time, shipping, checkout, and order tracking.
Quick answers
Top questions at a glance
- 01STL, STEP, and STP uploads are supported.
- 02Build size is checked before quoting continues.
- 03Shipping is shown in the order flow after address entry.
- 04Customers can track orders from their dashboard once they sign in.
FAQ
Common questions before ordering.
What file types can I upload?
STL, STEP, and STP files are supported.
What kinds of parts is the service best for?
Prototypes, brackets, fixtures, covers, housings, repair parts, and low-volume custom components are especially strong fits.
Can I order from outside Ohio?
Yes. BuildplateCo ships custom 3D printed parts across the United States.
How do I choose a material if I am new to 3D printing?
Start with where the part will be used and what it must survive: heat, weather, impact, wear, or chemicals. Ask for an application review if the job has a hard requirement.
What if I want to reorder a part later?
Accounts save quote and order history to make reordering easier.
Upload the file.
We’ll check the practical limits.
Review pricing before checkout, or request a paid part review when the design still needs work.